Frequently Asked Questions

Do I need insurance to rent a car?

Yes, renters must have a valid driver's license and full coverage insurance (collision and comprehensive) that covers the cost of the vehicle or would need to purchase insurance.

What kinds of payment does Palomino Car Rentals?

 No cash or debit cards accepted. Only credit card.

How old do I have to be to rent a car from Palomino Car Rentals?

 If your full coverage insurance is in good standing, we will allow clients under the age of 25 to rent a vehicle as long as their insurance covers the vehicle they wish to rent.

Can I add another driver?

Multiple guests can drive our vehicles if they have full coverage insurance and are listed on the rental agreement.

Can I cancel my reservation?

You can cancel most trips. All cancellations are effective immediately, once you cancel, you’re no longer authorized to receive or drive the car.

Fuel, Tolls, Driving Tickets, Towed Vehicles, Parking Tickets and Red Light Camera Tickets:

The refueling charge for a rental will be $5/gallon.

Tolls: Tolls are charged as a $15/day flat fee and are collected from the security deposit at the end of the rental period.

Driving tickets: Each driver is responsible for their own driving citation’s and driving tickets.

Parking tickets and red light cameras: The renter is fully responsible for any parking citations, and red light camera tickets during the rental period.

Towed vehicle: Any towing charges or damages incurred during the rental cycle will be deducted from the deposit and/or billed to the client.

The client can continue the rental after the charges are paid and the vehicle is released.

Is there a mileage limit on the vehicles?

Each vehicle has an allotted number of free miles that is included in the daily rental fee. This number will vary based on the vehicle model.

How many miles do I get?

It depends on the car you select: some come with unlimited miles, and others have a limit of 200 a day.

Can I get a car for just 1 day rental on Friday, Saturday and Sunday?

We have a 2 day minimum on weekends, and yes in the rental industry Friday is considered a weekend because the demand is considerably higher. However, we can offer a non guaranteed 1 day rental on weekends depending on availability.

Does Palomino Car Rentals deliver their cars?

We pride ourselves in providing an exceptional experience to our clients that rent our vehicles. We offer airport delivery and or delivery to other locations. The fee will depend on the distance and will include a flatbed curbside/front door delivery option.

At what times can you guys deliver / pick up my rental?

We are a 24hr service, which makes it easy for us to accommodate you on your ever-changing schedule and those last minute trips. We can deliver or pick up your rental at no cost within our allowed locations within the hours of 8am (EST) – 8pm (EST). For deliveries or pick-ups outside our normal operating hours, we charge a $50-$250 surcharge that varies on location and distance.

How long does it take to get my car delivered?

We advise our clients to allow us a 1 and a 1/2 hour window to make deliveries.

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Why Choose Us!

Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.

In a special token of our gratitude, we provide an exclusive white-glove concierge service that includes a personalized check-in at your hotel or residence, ensuring a smooth and effortless experience.

About Us

We pride ourselves on providing a luxury car rental experience that is as seamless as it is customized. Each vehicle is crafted to give the impression of personal ownership, devoid of any branding or indicators of a rental. Every car is delivered in immaculate condition, having been thoroughly cleaned and professionally detailed, with attention to the smallest leather detail.

Contact us!

Telephone:

+1 239-423-2300

Address:

8890 Salrose Lane, Fort Myers, FL 33912

Our business hours

24/7

Palomino Car Rentals, All Rights Reserved, 2024